G.C Manufacturing Jewellery (Pty) Ltd stands behind its products.
Our products are warranted to the original owner against defects in materials and workmanship, for the lifetime of the product.
This warranty does not cover damage caused by accident, improper care, improper use, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use.
G.C Manufacturing Jewellery (Pty) Ltd will not be held responsible for lost diamonds or any gemstones.
Due to the nature of our business and the fact that all designs are crafted to order and according to your requested specifications, purchased items cannot be returned and money cannot be refunded. Section 20 of the Consumer Protection Act (Act No. 68 of 2008) provides for special circumstances under which goods cannot be returned. These circumstances apply to hand-made and customized goods such as tailored clothing, custom-cut curtains or carpets, personalized gadgets, or jewellery made to order, for more details about this policy please read Terms & Conditions.
While your item cannot be returned for the refund we will do our best to accommodate your modification or repair and in accordance with our warranty.
Inquiries concerning this warranty should be directed via email to: firstname.lastname@example.org